365 Solutions Consulting Project Portfolio

ERP System Selection

Our customer - a leading property developer with projects across Western Australia and Victoria - requested a review of their ERP solution. This resulted in a brief system selection process that identified the previously preferred solution would not meet customer requirements. What followed was a selection of an integrated ERP and CRM. The CRM solution is now being implemented with great success - on time and on budget.

LMS and Safety Induction Solution

Our customer - a leading, fast moving, growing business with a marquee name in commercial fishing - had previously invested hundreds of thousands of dollar in a static, uninteractive induction solution that yielded limited benefits.

Our brief was to review the solution and offer alternatives. Upon a review of this solution we offered both a custom built app and an off the shelf content and cloud based LMS (Learning Management System) solution for a much smaller investment.

The end result was a feature rich, interactive content based LMS solution and induction content. It is used by two discrete fleets of shipping (across hundreds of users) and seen as the leading solution in this industry.

A value add offered during the project was using the expertise of an industry leading safety expert to critique the final product against leading industry (oil & gas) standards.

Property Development Business Transformation

365 Solutions Consulting were requested to review the business systems across this ASX listed company's finance, procurement, project management, sales, marketing and business intelligence processes and platforms. Integration of the core business processes was a key requirement. Our team reviewed the systems, core processes and value chain, as well as the chart of accounts, dashboard and level of end user satisfaction with the systems. We also looked at the market and competitors systems in detail, understanding their strategy and systems alignment to that strategy. The result was a review with key recommendations and options for improvement including integration and a selection of industry, process specific processes (PMO and ERP) and tools that could be used to alleviate the current issues. Each initiative was costed and the benefits outlined.
Today an CRM and ERP driven progranme of work is transforming this leading business to the cloud with significant efficiency. Contact us to find out how we can help you achieve end to end process integration and simplify your systems complexity in this industry.

Aged and Community Care Business Transformation

The Brief: Our customer had been running an on premise, legacy ERP platform, unintegrated with a variety of manual process and a host of complex data sources. The limitations of this platform resulted in a disparate set of systems handling core business functions across a number of loose processes. The finance, sales, resident and village management process/funding steams and project functions and processes were disparate. There was no system to manage central procurement. 365 Solutions Consulting were requested to run a system selection and implementation process that met the resolution of these requirements with an integrated ERP. A key requirement was on executing the project as one integrated team and leveraging off the chosen system best practice to manage time constraints.

The Solution: Microsoft Dynamics AX with two industry verticals merged into the solution – one to manage the aged care requirements and one to manage the AP automation. Procurement was centralised and project accounting was implemented to handle the construction projects.

The Benefits:
- Central procurement function and process established to provide spending visibility across the organisation
- AP automation – from scanning, OCR to PO line level matching and capturing dimensions
- Automated and integrated customer billing and statements
- Budget management, checking, altering and lock from requisition
- Standard processes and function for customer enquiry, waitlist, sales and on boarding
- Executive visibility across the organisation
- Ability to absorb business transformational change with additional capacity from a more efficient team
- Top 20 KPI Analytics through Budgeting and Forecasting Solution
- Business transformational change allowing the board to view real financial information in real time.
We have deployed this and similar solutions to the leading Aged Care organisations in Western Australia. How can we help you?

CRM Solution Implementation

Our customer was running an outdated CRM solution, unintegrated with its other core systems such as ERP.

Our team designed, project managed and implemented the Microsoft Dynamics cloud based CRM and integrated it to the Dynamics ERP solution and several other systems.

The end result was a end to end process capturing key data from sales to delivery for this customer, and the ability to drive additional business opportunities from having a CRM solution in place.
Contact us to find out more.

Energy Utility Programme Benefits Review

One of our principals conducted a programme level audit and review of a $20M+ asset management programme for the General Manager of Corporate Services of this leading Energy Utility. The review included reviewing the projects, business case, benefits, strategic alignment, ability to deliver, solution architecture, ROI and NPV and ability to execute associated projects within this programme consisting of 5 streams of projects. The result was recommending to shut the programme down as it was not going to deliver the benefits being incorrectly structured and resourced. This was accepted and followed through by the CEO, leading to millions in savings. Contact us to find out more.

Resources Company Business Transformation

Using our deep industry knowledge we ran a programme of work consolidating several solutions including legacy systems, into one single ERP instance. This business transformation took this ASX listed multi billion dollar customer from a host of antiquated systems and processes into a leading, forward thinking modern business with significant capability uplift. Our team developed, led and implemented this business transformation programme on behalf of the CIO covering 12 legal entities including joint ventures and 4500 staff. The scope included Finance, Fixed Assets, Procurement, Inventory, EAM, Project Accounting, Automated Invoice Scanning/AP Automation, integration to 3rd party systems and vendor management. Our team scoped, planned, managed stakeholders and delivered this on time and budget. Key achievements included delivering the maintenance (EAM/MRO) components of the solution at 8 sites 2 months early, a new finance system and new procurement system integrated to legacy systems for a period of time. Central procurmeent was also estabslihed. Value adds included managing the business change management components of the programme and architecting the solution when the incumbent vendor did not deliver the solution architecture services overall. Contact us to find out more.

Procure to Pay Solution Implementation

365 Solutions Consulting were requested by our customer to implement a procure to pay solution for this leading aged care business. We provided solution architecutre, project management, change management/training services as well as post project support. The solution provided integrated with finance and now provides purchase requisition and purchase order functionality to the business. Further work is being done on integrating this solution seamlessly to other core systems including resident management and community care ot provide a single view of the customer and their billing. Contact us to find out how this project and solution achieved its outcomes.

IT Protfolio and Strategy Delivery

Our team were requesed to perform a Strategic review of the IT function and core systems of this mining company. Driven by multiple requirements to review the current IT providers across multiple entities, understand the IT requirements of the mining company's General Management team across the country, comment on the IT organisational structure, the ERP direction, the current infrastructure state, the IT requirements and issues, the IT project and initiatives from the business and the current risks with respect to Disaster Recovery and IT Service Continuity, 365 Solutions Consulting performed a detailed review. The activities including meeting existing IT providers, General Managers, understanding their issues, their challenges, opportunities and ability to align their IT requirements with the corporate strategy. The outcome produced identified a strategic IT plan for the coming 12 months across the people, process and technology domains, leading to transition in of a new IT provider, appointment of a new IT Manager and the removal of several risks across their infrastructure. Value adds that we provided in the report included providing a market scope/intelligence of existing ERP products and IT providers in Perth, their capacity to deliver, key strengths and weaknesses. The methodology and approach used was that of a classic consulting engagement using an understanding of the strategic value drivers, the requirements and providing solutions options to those. This was a combination of requirements BABOK and ITIL. 365 Solutions Consulting also produced a portfolio of projects for consideration for execution across the coming 12-24 months, tied to the corporate strategy, that enable the business to then prioritise and execute them with confidence.

Business Intelligence and Analytics Solution Implementation

Our business analytics team has implemented leading analytics solutions across a variety of sectors. In most instances this has been IBM Cognos TM1 off the back of an ERP implementation with budgeting and forecasting driving various models. Being CPA and CA qualified as well as understanding our analytic solutions driven business drivers, we have successfully implemented solutions in resoures, aged care, retail, property development and with venture capital compamnies. The results have led to to maximising the data to retun a true bottom line improvement for several customers. Today, this is achieveable in the cloud with stable Microsoft and IBM technology - PowerBI or TM1. Contact us to find out how.

Managed Service Contract Review

Our customer - a leader in the Community Care of Western Australia - had outsourced their core IT functions.

A review of the contract found several challenges, including lack of customer focus, limited service levels and a general lack of professional service to our customer.

The end result was running a selection process across other providers yielding much better service levels and customer satisfaction.

Contact us to find out how we can assist you, or check out some of our other services in this area.

Business Process Improvement

365 Solutions Consulting were engaged by a leading mining services company to review their finance, procurement and project accounting business processes. This included significant business process modelling and design as the business and systems were being consolidated to make them more efficient. Our team of analysts reviewed the current as is business processes, performed the to be process mapping through a series of workshops across the business with executives, general managers and process leads, documented the output then aligned the processes with the newly implemented systems. One of the value adds was the impact assessment of the new processes with each business area, in terms of people, process, systems and documentation. The business could then use that for future system implementation and understand the components of the organisation that needed to change in order to support the new system. Contact us to find out how this project and solution achieved its outcomes.

Property Asset Government Department ERP

Our team were engaged by a key WA state government department as a strategic partner for the provision on application architecture services. The core business processes worked on were the asset lifecyle for aquistion, development, construction, leasing and sales. Our team of application architects was engaged to deliver a proof of concept centered on the department's key application requirements. Leveraging off our deep business and Microsoft Dynamics AX experience we have engaged our AX application architects, a business architect and a project manager to work with the department to develop the core application requirements (based on existing legacy solutions) and run a proof of concept to on the Dynamics AX platform to successfully demonstrate how this ERP solution can meet those requirements. This involved deep understanding of the application architecture of the department and its associated business processes. The team managed a complex vendor environment and took on the role of the trusted advisor providing advice and guidance as required. Contact us to find out how this project and solution achieved its outcomes.

Consistent on time, on budget benefit driven project delivery, with an enviable track record of success across many industries. Click below for more detail.

Consistent on time, on budget benefit driven project delivery, with an enviable track record of success across many industries. Click below for more detail.

System Selection | Land Development

LMS/OH&S Implementation | Fishing

Digital Transformation | Land Development

Business Transformation | Aged Care

Cloud Migration | Community Services

CRM Implementation | Engineering

ERP and CRM Improvement | Engineering

Programme Review | Energy Utility

ERP Transformation | Mining

Procure to Pay | Aged Care

IT Strategy/Project Portfolio| Mining

Budgeting/Forecasting/Analytics

MSP Contract Review| Community

Business Process Improvement| Mining

State Government | Land & Rental Assets